FREQUENTLY ASKED QUESTIONS

 

 

HOW CAN I PLACE AN ORDER?

TO PLACE AN ORDER, SIMPLY BROWSE OUR PRODUCTS, SELECT THE ITEMS YOU WANT, AND ADD THEM TO YOUR CART. FOLLOW THE CHECKOUT PROCESS TO PROVIDE YOUR SHIPPING INFORMATION AND PAYMENT DETAILS.

WHEN WILL I RECEIVE MY ORDER CONFIRMATION?

THE ORDER CONFIRMATION WILL BE SENT AUTOMATICALLY TO YOUR EMAIL ADDRESS YOU PROVIDED AFTER YOU PLACE YOUR ORDER. PLEASE CHECK THAT ALL DETAILS ARE CORRECT AND INFORM US IMMEDIATELY IF YOU NOTICE ANY ERRORS.

WHAT PAYMENT METHODS DOES MOKË ACCEPT?

WE ACCEPT A VARIETY OF PAYMENT METHODS, INCLUDING CREDIT/DEBIT CARDS (VISA OR MASTERCARD), APPLE PAY AND GOOGLE PAY.

CAN I PLACE AN ORDER WITHOUT REGISTERING?

IT IS POSSIBLE TO ORDER WITHOUT CREATING A CUSTOMER ACCOUNT. ONCE YOU HAVE PLACED ALL THE PRODUCTS YOU WANT IN YOUR SHOPPING CART, YOU CAN ENTER YOUR BILLING ADDRESS AND PROCEED WITH YOUR ORDER.

HOW LONG DOES IT TAKE TO PROCESS AND SHIP AN ORDER?

HAVE A LOOK AT OUR SHIPPING POLICY.

HOW CAN I CONTACT MOKË?

WE HARE HAPPY TO GET IN TOUCH WITH YOU!

SIMPLY EMAIL US: salut@mokeart.ch

CAN I RETURN PRODUCTS BACK?

CHECK OUT OUR RETURN POLICY.

DOES MOKË HAVE A PHYSICAL STORE?

MOKË DOES NOT HAVE A PHYSICAL STORE YET.